ViziSmart is transforming property management through intelligent, end-to-end automation that reduces stress and empowers property teams.
ViziSmart: Revolutionizing Property Management with Agentic Automation
In the world of property management, few experiences are as overwhelming as handling emergency repair requests at 2 a.m. on a busy weekend especially when juggling the demands of tenants, vendors, and the constant pressure to stay on top of every detail. For Bianca Pietersz, a mother thrust into managing a family of distressed rental properties, this reality was all too familiar. But it was from this very burden that ViziSmart was born, a company designed not just to automate property management, but to bring relief, intelligence, and peace of mind to property operators everywhere.
The Burden of Responsibility
For most, the thought of managing rental properties is an exciting business opportunity. But for Bianca, it was a challenge that started with responsibility, not choice. When she inherited a set of distressed properties from her family, Bianca found herself thrown into the deep end. She wasn’t prepared to handle the chaos of constant repairs, tenant complaints, and unpredictable maintenance emergencies. Like many others in the property management industry, she was forced to learn on the fly, spending countless hours handling phone calls, coordinating with contractors, and managing the logistics of it all.
“I wasn’t just managing properties. I was managing chaos,” Bianca says. “It was a lot of late nights and stress, and something had to change. There had to be a way to make this easier.”
The Spark of Innovation
It was during these sleepless nights of fielding complaints and dealing with maintenance overload that Bianca saw an opportunity for change. She began researching ways to make property management more efficient, and that’s when she stumbled upon large language models and automation tools. While many in the industry were looking at automation as a way to handle simple tasks, Bianca envisioned something far more ambitious: a fully intelligent system capable of managing repair requests, dispatching vendors, scheduling, and tracking progress all while giving property managers like herself full control.
“I realized that what was missing in property management wasn’t just more systems, but the right system, one that understood the human side of property management. A system that could make decisions and take actions without me having to be there every second.”
With this newfound vision, Bianca set out to create something revolutionary and thus, ViziSmart was born.
What Is ViziSmart?
At its core, ViziSmart is a property maintenance platform that goes beyond traditional software solutions. It doesn’t just automate tasks it learns, adapts, and acts intelligently on behalf of property managers. The platform uses agentic automation, which means it can handle tenant repair requests, coordinate vendor dispatch, manage scheduling, and keep everyone in the loop with minimal input from the property manager.
Unlike other property management tools that focus on data entry, ViziSmart was designed with decision-making in mind. The platform centralizes all maintenance processes into one hub, allowing property managers to focus on what really matters: managing relationships and making strategic decisions.
ViziSmart’s key feature is its intelligent assistant, “Vizi,” which acts on behalf of property managers, seamlessly connecting tenants, vendors, and the property management team. From logging repairs to ensuring accountability through tracking, Vizi simplifies the entire process and eliminates the constant follow-up that often leads to burnout.
The Turning Point
While Bianca had no formal technology background, her lived experience as a property manager gave her an invaluable understanding of the industry’s pain points. She partnered with a team of visionary engineers and real-world property managers to build a platform that truly understood the intricacies of the job. This collaboration resulted in a solution that was both highly scalable and adaptable, making it perfect for large-scale property operations.
“When we started developing ViziSmart, we didn’t just want to create a tool. We wanted to create a game-changer,” Bianca explains. “We’ve been through the chaos ourselves, so we knew exactly what needed to be addressed and we weren’t going to stop until we found a solution.”
This relentless pursuit of a better solution paid off. ViziSmart’s platform has been designed not just to handle the basic logistics, but to reduce stress, eliminate inefficiencies, and ultimately give property managers their time and control back. With the iOS app launching in September 2025, ViziSmart is set to redefine property management for businesses large and small.
Why ViziSmart Stands Out
What makes ViziSmart truly unique is its focus on empowering property managers rather than replacing them. While many property management tools aim to automate processes, ViziSmart goes a step further by providing agentic intelligence that allows the system to make decisions and take action. This sets it apart from traditional systems that require constant human oversight and input.
Other key differentiators include:
- Scalability: ViziSmart is designed for large-scale operations, capable of handling portfolios with hundreds or thousands of doors, making it ideal for both small businesses and larger property management companies.
- Human-First Design: Born out of real-world experience, ViziSmart’s features were developed with the needs and well-being of property managers in mind. Every tool is built to reduce stress, improve efficiency, and restore peace of mind.
- Real-World Tested: Unlike many technology-driven solutions that are developed by disconnected technologists, ViziSmart was crafted by people who have experienced the challenges of property management firsthand.
Recognition & Momentum
As ViziSmart continues to gain traction, it has already received recognition in industry circles. It was featured on the Investor Fuel Podcast, where Bianca discussed the company’s breakthrough in maintenance automation. Additionally, ViziSmart was highlighted on Liam Ottley’s YouTube Channel for its innovative approach to AI-powered workflows in the property management space. While the company is still awaiting formal award recognitions, it is clear that ViziSmart is gaining attention for its disruptive approach to PropTech.
A Message to Property Operators
For property managers struggling with outdated systems and burnout, ViziSmart offers a lifeline. “Our mission is simple: To make property management easier, smarter, and more human,” says Bianca. “We want to empower property teams to do more with less stress. ViziSmart is here to help lighten the load.”
If you’re tired of juggling spreadsheets, dealing with constant maintenance issues, and feeling overwhelmed by the chaos of property management, it’s time to explore ViziSmart. With its intelligent, agentic tools, you can transform your operations and reclaim your time all while delivering better service to your tenants and vendors.
To learn more about how ViziSmart can streamline your property management, visit:
ViziSmart is the solution for property managers who want to automate maintenance management, reduce burnout, and reclaim their time.